Report a copyright problem.

We respect creators

JustSubly members can upload audio and share pictures. They may only share what they made themselves or have permission to use. If you think something on JustSubly uses your work without permission, tell us and we will look at it quickly. You do not need a JustSubly account to do this.

If you are a member, the fastest way is in the app: tap Request removal on a picture from the JustSubly picture library in Visions, or report a post, comment, playlist or profile and choose Copyright infringement.

How to send a copyright notice

Email [email protected] with the following:

Your name, postal address, phone number and email address.
The work you own, for example a link to your photo, artwork, song or video, or a description of it.
Where it appears on JustSubly. A screenshot, the username, or a description of where you saw it is enough. If you are reporting several items, list each one.
This statement: "I have a good faith belief that the use of the material described above is not authorised by the copyright owner, its agent, or the law."
This statement: "The information in this notice is accurate, and under penalty of perjury, I am the copyright owner or am authorised to act on behalf of the owner."
Your signature. Typing your full name at the end of the email is fine.

If you send a notice for someone else, tell us who you represent.

What happens next

We confirm we received your notice within one business day. When a notice is complete, we remove the material or block access to it, usually within two business days, and tell you what we decided. We let the member who posted it know where we can, and we may send them a copy of your notice, including your name and email address, so they can respond. If a notice is missing something we need, we will ask you for it.

Please only send a notice if you own the work or act for the owner. Knowingly making a false claim can make you liable for the harm it causes.

If your content was removed

If we removed something you posted because of a copyright notice and you believe it was a mistake, or that you have permission to use it, you can send a counter notice to [email protected] with the following:

Your name, postal address, phone number and email address.
What was removed and where it appeared before it was removed.
This statement: "Under penalty of perjury, I have a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled."
This statement: "I consent to the jurisdiction of the Federal District Court for the judicial district in which my address is located, or if my address is outside the United States, any judicial district in which JustSubly may be found, and I will accept service of process from the person who sent the original notice or their agent."
Your signature. Typing your full name is fine.

We send your counter notice to the person who sent the original notice. If they do not tell us within 10 business days that they have started court action, we put your content back between 10 and 14 business days after we receive your counter notice.

Repeat infringers

We keep a record of every valid copyright notice against an account. If a member receives three within 12 months, we close their account. We may close an account sooner when the infringement is serious or deliberate. A notice that is later withdrawn, or reversed by a successful counter notice, does not count.

Trademarks

If you believe a username, profile, post or picture on JustSubly uses your trademark in a way that misleads people, email [email protected] with your contact details, the trademark and where it is registered, where it appears on JustSubly, and why you believe the use is misleading.

Pictures of you

If a picture on JustSubly shows you and you did not agree to it being shared, tap Request removal on it if it is in the Visions picture library, or email [email protected] and tell us where it is. We look at these first, and take the picture down if you did not agree to it. If it is an intimate image of you, we remove it within 48 hours.

Anything that could harm a child

Report it in the app (choose Child sexual abuse material if it is offered), or email [email protected]. We act on it straight away. Our Child safety standards explain what we do.

About us

JustSubly is run by JustSubly Pty Ltd (ABN 32 701 309 686), an Australian company. These steps are how we handle copyright notices from anywhere in the world, including notices under the United States Digital Millennium Copyright Act. For anything else, contact [email protected].